IPX Services

IPX VOIP Maintenance Service Agreements

A Maintenance Service Agreement provides extended warranty protection for your telephone and contact center system. Service contracts allow you to budget all your repair expenses for the year and protect you from unexpected costs. You also get free technical support and free remote administration services if your telephone system is equipped.

Contracts are available for one year or up to three years. With a business telephone system service contract you'll get the best service possible and peace of mind knowing you'll be in good hands.

Three Service Plan options are available:

Premier Service Plan

Software Assurance
Advanced Replacement services for in-warranty boards and chassis hardware
Technical Support - 5:00 A.M. � 5:00 P.M. Monday through Friday
After hours phone support for emergencies

Standard Service Plan

Software Assurance
Depot Repair services for in-warranty boards and chassis hardware
Technical Support - 5:00 A.M. � 5:00 P.M. Monday through Friday

Software Assurance Service Plan

Software Assurance only (mandatory for new systems)
Technical Support - 5:00 A.M. � 5:00 P.M. Monday through Friday

Telephone Systems